- General Terms
- Intellectual Party: Customers do not have any rights, titles, or interest in the following intellectual properties (or any intellectual properties for that matter): (i) trade names (ii) trademarks (iii) trade dress (iv) copyrights (v) patents (vi) domain names (vii) product names (viii) catalogs (xi) trademarks or service marks of Main Electric Supply Company or suppliers to Main Electric Supply Company. All content and materials on www.mainelectricsupply.comwebsite are subject to ownership rights of Main Electric Supply Company and its suppliers. Customers have no right to copy or use any of this intellectual property of Main Electric Supply Company or Main Electric Supply Company’s suppliers without the permission of Main Electric Supply Company or such suppliers.
- Independent Contractors: Main Electric Supply Company and the customer are simply independent contractors. They are NOT a principal and agent. Nothing within these terms and condition should be construed to create a partnership, dealership, reseller, agency, employment, affiliate or joint venture relationship. The customer does not have the right to do the following: bind or obligate Main Electric Supply Company.
- Force Majeure: Main Electric Supply Company cannot be held liable for any delays in or impairments of performance resulting from any force majeure event. This includes but is not limited to: acts of God, labor disruptions, acts of terrorism, governmental decrees or controls, insurrections, epidemics, quarantines, shortages, communication or power failures, fires, accidents, explosions, inability to obtain or ship products, inability to obtain permits and licenses, inability to obtain supplies or raw materials, severe weather conditions, catastrophic events (including earthquakes, fire and floods), or any other circumstances beyond the reasonable control of Main Electric Supply Company.
- Assignment: Customers cannot assign any orders without the consent of Main Electric Supply Company. Without prior written consent, Main Electric Supply Company is entitled to cancel such order.
- No Third Party Benefit: The provisions stated here are for the sole benefit of the parties hereto. This confers no rights, benefits, or claims upon any person or entity that is not a party hereto.
- Severability: If any portion of these terms and conditions are found to be invalid or unenforceable by court, those terms shall be severed from these terms and conditions. The remaining terms and conditions will continue to be valid and fully enforceable.
- Modification of Terms: Main Electric Supply Company’s acceptance of any order is subject to the customer’s agreement to all the terms and conditions stated. Customer’s agreement to these terms and conditions are assumed from the following: the customer’s receipt of Main Electric Supply Company’s acknowledgement and the customer’s acceptance of all or parts of the products ordered. No modifications or additions to Main Electric Supply Company’s terms and conditions by a customer can bind Main Electric Supply Company, unless agreed to in writing by an authorized representative of Main Electric Supply Company. If a purchase order or other correspondence submitted by customer contains terms or conditions contrary (or in addition) to the terms and conditions stated by Main Electric Supply Company, Main Electric Supply Company’s fulfillment of any such purchase order shall not be viewed as an agreement to any of these terms and conditions proposed by the customer. Therefore, this will not constitute a waiver by Main Electric Supply Company of any terms and conditions stated here.
In addition to the standard terms and conditions stated in Section I, additional terms and conditions will be addressed for performance of services. Services may be performed by the following: (i) Main Electric Supply Company (its employees and agents) (ii) Main Electric Supply Company subsidiaries or affiliates (iii) Third Party subcontractors. Each is referred to as “Service Provider.”
The terms and conditions specified in this sections are extended solely by the specific provider performing services and do not apply to each service provider performing service mentioned before. The applicable service provider may require customers to execute additional contractual documents prior to the service.
In the event of a conflict between the terms and conditions stated in section one and the terms and conditioned stated in section two, the terms and conditions in section will prevail.
- Limited Services Warranty: All services will follow these guidelines: (i) performed with upmost professionalism (ii) conform to the criteria’s specified in the statement of work (if provided by Service Provider personnel) (iii) be warranted for ninety days (limited warranty period). If a service is performed improperly during the limited warranty period, the customer should inform the service provider. When informed, Service Provider personnel will do one of the following: (i) perform the service again, either in whole or in part or (ii) offer a refund (amount will vary depending on the state of the performance issue). These are the customer’s sole remedy for the improper service performance.
- WARRANTY DISCLAIMER AND WAIVER FOR SERVICES: THE WARRANTIES STATED IN SECTION II OF THE TERMS AND CONDITIONS TAKE THE PLACE OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED. THEREFORE, ALL OTHER WARRANTIES OF SERVICES (WARRANTIES FOR NON-INFRINGEMENT, FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, ECT.) ARE DISCLAIMED BY THE SERVICE PROVIDER. THE WARRANTIES STATED IN SECTION II OF THE TERMS AND CONDITIONS ARE STRICTLY CONDITIONAL FOR EACH SERVICE AND CANNOT BE APPLIED TO SERVICES THAT WERE MODIFIED.
- LIMITATION OF LIABILITY: THE SERVICE PROVIDER’S LIABILITY DISCLAIMS ANY LIABILITY FOR DAMAGES FALLING UNDER THE FOLLOWING: INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY, OR PUNITIVE. THE SERVICE PROVIDER’S LIABILITY IN ALL CIRCUMSTANCES IS SOLELY THE PURCHASE PRICE FOR THE SERVICE.
- Payment and Credit Terms: Customers will be invoiced once the service is over. The payment period lasts 30 days. Other payment terms are stated in Section I.A.4.
- Termination: Either the customer or service provider can terminate the service agreement at any time for any reason as long as a 30 day written noticed is given. If the customer ends the agreement, they must agree to one of the following: (i) pay more than 10% of the total project cost or (ii) pay the total project cost multiplied by the percentage of the completion of the project.
- Delivery; Title; Risk of Loss – Delivery dates are approximate only and not an obligation of Main Electric Supply Company. Main Electric Supply Company’s not being able to meet the delivery date does not give the Customer the right to cancel an order based on this Quotation or to hold Main Electric Supply Company responsible for any damages resulting from such delay. If delivered by a third party carrier (“Carrier”), risk of loss is transferred to Customer upon delivery to the Carrier. In this instance, any claims Customers may have for damages to or loss of order shall be made directly to Carrier and not Main Electric Supply Company. On the scheduled delivery date, the customer must be available or there will be an extra redelivery charge or if it has to be delivered to more than one location. An additional freight charge will be added if any delivery requires a lift gate and if there is any pre-shipment of a/b, templates, panel cans, or recessed housings.
- Indemnity: Customer must defend, indemnify, and hold harmless the Service Provider (this includes: directors, employees, subcontractors, and agents) against the following; claims, suits, liabilities, damages, settlements, charges, taxes; concerning physical injury to, illness or death of, to any third party member of tangible damage the third party may sustain. Except if the liabilities arise from gross negligence or willful misconduct. The customer shall defend the Service Provider if the following occurs: (i) the Service Provide notifies the customer in writing (ii) there is no conflict of interest (iii) the customer has the sole control of the defense (iv) the Service Provider assists the customer necessarily.
- Access to Customer’s Premises: In the case that access to the customer’s premise is required; customers must give access to the service provider free of charge. Prior to starting work at the customer’s premise, they must: (i) provide documentation that identifies any hazardous materials or dangerous conditions on the premise (ii) allow Service Provider to perform a visual site inspection. Service Provider will have no responsibility for the existing conditions; therefore the customer is responsible for any liabilities that may occur.
- Health and Safety Matters: Customer must agree to take all the necessary precautions to insure the health and safety of the Service Provider at their premises, such as identifying hazards as stated before. If there are hazardous materials, the customer must abide by the following: (i) informing the Service Provider Personnel of safety practice (ii) protecting the Service Provider Personnel from dangerous conditions.
- Right to Subcontract: The customer agrees that the Service Provider may subcontract to third parties to complete the service.
- No Third Party Reliance: The advice, recommendations, products provided, or information that Service Provider Personnel gives to the customer is solely for the customer and should not be passed on to a third party. It can only be given to a third party, with the prior written consent of Main Electric Supply Company.
Main Electric Supply has developed this Privacy Policy out of respect for the privacy of visitors to our Website. This policy describes the personal information we collect, use, and disclose about individual consumers who visit or interact with this Website.
Whenever you visit our Website, we will collect some information from you automatically simply by you visiting and navigating through this site, and some voluntarily when you submit information using the form on the “Contact Us” page. Through this Website, we will collect information that can identify you and/or your activity.
Main Electric Supply collects the following categories of personal information about visitors of our Website. For each category of information, we identify examples of the category, the business purposes for which we use the information in that category, the categories of sources from which the information is collected, and the categories of third parties with whom we have shared the information in the last 12 months.
Category of Personal Info.
Where do we collect it from?
Why do we collect it?
Who do we share it with?
IDENTIFIERS: Such as name, email address, phone number, username, physical address, billing address, device identifier, IP address.
Directly from you or the devices you use to access digital services, such as websites, mobile applications, and applications for connected devices.
Companies that provide services on our behalf (e.g., installers, electricians).
Security and fraud prevention services that help us confirm that transactions are valid and otherwise help us protect our assets and you.
Marketing companies that help us learn about our customers and the devices they use to access digital content.
Social media platforms.
Advertising companies and content publishers that present you with our ads.
Payment and transaction processors.
Communication and mailing vendors.
Fulfilling orders and processing returns.
Customer care.
Administering contests and promotions.
Registering you for a website or program.
Communicating with you.
Improving our products, services, and digital content.
Learning about customer trends and interests.
Personalizing digital content.
Delivering marketing communications and advertising.
Identifying the devices you use to access digital content.
Fraud prevention, security, and asset protection.
Service providers that process information on our behalf, such as shipping vendors, providers of digital analytics services, and fraud prevention.
Manufacturers of products and providers of extended warranty services.
Financial services companies for processing payments.
Advertising partners.
Law enforcement, public and government authorities, and other entities as we deem reasonably necessary to comply with law, support investigations, and protect the rights and property of you, us, and others.
Our affiliates and subsidiaries.
Category of Personal Info.
Where do we collect it from?
Why do we collect it?
Who do we share it with?
INTERNET ACTIVITY: Such as browsing history, search history, information about your interaction with our websites, applications, electronic communications.
Directly from you or the devices you use to access digital services, such as websites, mobile applications, and applications for connected devices.
Marketing companies that help us learn about our customers and the devices they use to access digital content.
Companies that supplement our customer records with additional information.
Social media platforms.
Advertising companies and content publishers that present you with our ads
Fulfilling orders and processing returns.
Customer care.
Communicating with you.
Administering contests and promotions.
Improving our products, services, and digital content.
Learning about customer trends and interests.
Personalizing digital content.
Delivering marketing communications and advertising.
Identifying the devices you use to access digital content.
Fraud prevention, security, and asset protection.
Service providers that process information on our behalf, such as providers of digital analytics services and fraud prevention services.
Advertising partners.
Law enforcement, public and government authorities, and other entities as we deem reasonably necessary to comply with law, support investigations, and protect the rights and property of you, us, and others.
Category of Personal Info.
Where do we collect it from?
Why do we collect it?
Who do we share it with?
COMMERCIAL INFORMATION: Such as products or services purchased, purchasing history, products or services you like, reviews you submit, or where you shop.
Directly from you or the devices you use to access digital services, such as websites, mobile applications, and applications for connected devices.
Companies that provide services on our behalf (e.g., installers, electricians).
Security and fraud prevention services that help us confirm that transactions are valid and otherwise help us protect our assets and you.
Marketing companies that help us learn about our customers and the devices they use to access digital content.
Social media platforms.
Advertising companies and content publishers that present you with our ads.
Fulfilling orders and processing returns.
Customer care.
Administering contests and promotions.
Registering you for a website or program.
Communicating with you.
Improving our products, services, and digital content.
Learning about customer trends and interests.
Personalizing digital content.
Delivering marketing communications and advertising.
Identifying the devices you use to access digital content.
Fraud prevention, security, and asset protection.
Service providers that process information on our behalf, such as shipping vendors, providers of digital analytics services, and fraud prevention services.
Manufacturers of products and providers of extended warranty services.
Financial services companies for processing payments.
Advertising partners.
Law enforcement, public and government authorities, and other entities as we deem reasonably necessary to comply with law, support investigations, and protect the rights and property of you, us, and others.
Our affiliates and subsidiaries.
Category of Personal Info.
Where do we collect it from?
Why do we collect it?
Who do we share it with?
PAYMENT INFORMATION: Such as credit or debit card, check.
Directly from you.
From financial institutions, payment processors, and other providers of financial products and services that we work with to provide you with financial services and offers.
Companies that provide services on our behalf.
Fulfilling orders and processing returns.
Customer care.
Communicating with you regarding payment status.
Collecting payments on behalf of our financial service providers.
Fraud prevention, security, and asset protection.
Service providers that process information on our behalf, such as data storage providers.
Financial services companies for processing payments.
Advisors and consultants.
Law enforcement, public and government authorities, and other entities as we deem reasonably necessary to comply with law, support investigations, and protect the rights and property of you, us, and others.
Our affiliates and subsidiaries.
Category of Personal Info.
Where do we collect it from?
Why do we collect it?
Who do we share it with?
DEMOGRAPHIC INFORMATION: Such as age and gender.
Directly from you.
Companies that provide services on our behalf (e.g., installers, electricians).
Marketing companies that help us learn about our customers and the devices they use to access digital content.
Social media platforms.
Improving our products, services, and digital content.
Communicating with you.
Customer care.
Administering contests and promotions.
Learning about customer trends and interests.
Personalizing digital content.
Delivering marketing communications and advertising.
Fraud prevention, security, and asset protection.
Service providers that process information on our behalf, such as shipping vendors, providers of digital analytics services, and fraud prevention services.
Joint marketing partners.
Advisors and consultants.
Advertising partners.
Law enforcement, public and government authorities, and other entities as we deem reasonably necessary to comply with law, support investigations, and protect the rights and property of you, us, and others.
Our affiliates and subsidiaries.
Do we sell any of your personal information?
Main Electric Supply does NOT sell your personal information, including the data of any minors. We do not sell or otherwise trade the personal information that we collect from our site visitors at any point or under any circumstance.
Use of cookies and other tracking technologies
Cookies are small files that a Website may transfer to a user’s computer that reside there for either the duration of the browsing session (session cookies) or on a permanent (until deleted) basis (persistent cookies) that may be used to identify a user, a user’s machine, or a user’s behavior. We make use of cookies under the following circumstances and for the following reasons:
- Compile data about site traffic to offer a better Website experience
- Understand and save visitor preferences for future visits
Do Not Track (DNT) is a privacy preference that users can set if they do not want web services to collect information about their online activity. However, there is currently no universal standard for sending and receiving DNT signals. Due to this lack of universal standard, it would be impossible for us to promise that we comply with all known and unknown DNT standards.
Therefore, we do not respond to DNT signals or other mechanisms that provide a choice regarding the collection of personal information about activities over time and across different Web sites or online services. If a universal standard for DNT becomes available, we may revisit our DNT Policy.
Your Rights as a California Consumer
If you are a California resident, you have the following rights:
- The right to request, up to 2 times in a 12-month period, that we identify to you (1) the categories of personal information we have collected, disclosed or sold about you in the last 12 months, (2) the categories of sources from which the personal information was collected, (3) the business purpose for which we use this information, and (4) the categories of third parties with whom we share or have shared your personal information in the last 12 months;
- The right to request, up to 2 times in a 12-month period, that we disclose to you, free of charge, the specific pieces of personal information we have collected about you in the last 12 months;
- The right to request, up to 2 times in a 12-month period, that we delete personal information that we collected from you, subject to certain exceptions; and
- The right to opt-out of the sale of your personal information to third parties;
- The right to designate an authorized agent to submit one of the above requests on your behalf.
- The right to not be discriminated against in receiving different or less favorable pricing, service or financial incentive for exercising any of the above rights.
How to submit a request
You can submit a verifiable consumer request to know or request for deletion of your personal information by any of the two options below:
- Submit an online request on our website at Exercise Your Privacy Rights.
- Call our privacy toll-free line at 877-814-6246.
How we will verify that it is really you submitting the request
When you submit a consumer request through one of the methods provided above, we will ask you to provide some information in order to verify your identity and respond to your request. Specifically, we will need you to provide your name, email, phone number, IP address, and device ID.
How to authorize an agent to act on your behalf
You can authorize someone else as an Authorized Agent who can submit a consumer request on your behalf. To do so, you must either (a) execute a valid, verifiable, and notarized Power of Attorney or (b) provide other written authorization that we can then verify. When we receive a consumer request submitted on your behalf by an Authorized Agent, that person will be asked to provide written proof that they have your permission to act on your behalf, and we will also contact you and ask you for information to verify your own identity directly with us and not through your Authorized Agent.
Responding to your consumer requests
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 45 days or 90 days total from the date we receive your request), we will inform you of the reason and extension period in writing. We will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding our receipt of your verifiable consumer request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Children under the age of 16
Our Website is not intended for children under 16 years of age. No one under age 16 may provide any personal information on the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at the email address below.
How we protect the information that we collect
The protection of the information that we collect about visitors to this Website is of the utmost importance to us and we take every reasonable measure to ensure that protection, including:
- We keep automatically collected data and voluntarily collected data separate at all times.
- We use internal encryption on all data stores that house voluntarily captured data.
- We use commercially reasonable tools and techniques to protect against unauthorized access to our systems.
- We restrict access to private information to those who need such access in the course of their duties for us.
Consent to Terms and Conditions
By using this Website, you consent to all Terms and Conditions expressed in this Privacy Policy.
Changes
From time to time we may modify and/or update this Privacy Policy and so we encourage you to check back on a regular basis to determine if any changes have been made.
Effective Date (last updated on): January 6, 2020
